Last Updated: May 28, 2021
This website (“Site”) and/or mobile application (“App”) is provided and controlled by Haptagram Development (“Haptagram”, “we” or “our”). This Privacy Notice describes how we collect, use and disclose the information we collect about you when you interact with our Site, our App, and log into our online portal (“Platform”). We will refer to the Site, the App, and the Platform collectively as our “Services.” We are committed to be transparent about the data we collect about you, how it is used and with whom it is shared. This Privacy Notice also explains your choices and rights have regarding your personal information. By using our Services, you agree to be bound by this Privacy Notice and consent to our processing of information as specified therein.
|1. What Information We Collect and How We Collect it|
Information You Provide Directly
Personal Information: When you contact us through our “Contact Us” form on the Site, or send us an email, we will collect your full name, email address, phone number and any other information you voluntarily provide us in the content of your message in order to respond to your communication.
Registered Users: In order to access our Platform, you will need to create an account. To create an account, you will need to provide personal data including your name, email address, mailing address, phone number, and a password.
Information Provided Through Third Parties
If you are a Registered User, we may receive information about you from other services, such as Google, Facebook, or Apple, if you choose to use their service to login to our Platform. This information may include your name, username, email, photograph, birthdate, and/or location.
Information Automatically Collected Through Your Use of the Services
We may automatically collect non-personally identifiable information about you—such as an IP address, device type, device ID, Internet service provider, general location information, page views, a date/time stamp, browser type, referring/exit URLs, search terms used on our Site, operating system, and similar device and usage information— when you use our Services. For more information, see the “Cookies and Similar Technologies” section below.
2. Cookies and Similar Technologies
Some of the most common cookies, along with their primary purposes, that we use on our Site are listed below:
Your browser may allow you to set a “Do Not Track” preference. We currently do not respond to “Do Not Track” or similar signals.
|5. Children’s Information||Our Services are designed for adults aged 18 and over. We do not knowingly process personal data of any under 16, and should we become aware that any personal data is stored regarding a child under 16, we will follow our internal processes to delete this data in accordance with your data protection rights as soon as is reasonably possible.|
|6. Hyperlinks on Our Services||Our Services may contain hyperlinks to websites operated by others whose information practices may be different than ours. You should consult the privacy notices of any other website they are redirected to from our Services as we have no control over information that is submitted to, or collected by, these third parties.|
|7. Keeping Your Information Secure|
We use reasonable, standard administrative, technical, and physical safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration and destruction of your information. However, no method of Internet transmission is completely secure and we cannot guarantee its absolute security.
You are responsible for using a strong password and keeping it confidential. You agree not to share your account login information with others or transfer any part of your account. You understand and agree that you are responsible for anything that happens through your account unless you close it or report misuse.
|8. How Long We Keep Your Personal Information||In general, we will only retain your information for the time necessary to realize our legitimate business purposes and to comply with the law. We may retain your information in order to prevent, investigate, or identify possible wrongdoing in connection with our Services or to comply with legal obligations. We may also maintain residual copies of your personal information in our backup systems.|
|9. Storage and Processing of UK, Swiss and European PersonalInformation in the U.S.||Haptagram Development is based in, and operates from, the United States. If you are located in the UK, Switzerland or the European Economic Area (EEA), please note that as part of our service, we may transfer your personal information to other regions, including to the United States and Canada. These countries may not guarantee the same level of protection for personal information and judicial redress as the country in which you reside. We protect our transfers out of the UK, Switzerland or the EEA with approved legal safeguards that may include Standard Contractual Clauses (adjusted to address transfers from the UK). If you are accessing or using our Services, we may transfer your personal information outside of the UK, Switzerland or the EEA, ensuring appropriate safeguards are in place to protect your personal information. If you have any questions about or need further information concerning the appropriate safeguards Haptagram Development has in place to protect your personal information, please contact us at [email protected]|
|10. Your Choices and Rights|
You have several choices regarding the use and disclosure of your information:
Information You Provide. With respect to the collection of your information, if you do not want your information collected, please do not submit it to us. If you have already submitted information and would like to review, correct or remove it from our records, please contact us at [email protected].
Marketing Messages. We may send you marketing communications about our services that may interest you. You can opt out of our marketing communications at any time by selecting the “unsubscribe” link in the e-mail or contacting us at [email protected]. Please note that some non-marketing communications are not subject to general opt-out, such as communications relating to services we are providing you, sales transactions, software updates and other support related information, patches and fixes.
Cookies. If you wish to disable cookies, you can set your browser not to accept cookies as described in the section entitled “Cookies and Related Technologies.”
*Rights for Nevada Residents: Under a Nevada privacy law (SB 220), certain Nevada residents may opt out of the sale of certain categories of personal information. As of the effective date of this Privacy Notice, we do not sell any type of information covered by that law. However, if you are a Nevada resident who would like to opt-out of any future sale of your information in the unlikely event we change our practices, you may do so by contacting us [email protected]. Your request must include your full name, street address, city, state, zip code, and an email address so that we can contact you if needed to verify your identity and the authenticity of the request.
Rights for UK, Swiss and European Residents
In addition, if you are a resident of the UK, Swiss and Europe, you have the following rights:
● Right of Access. Find out if we use your personal data, access your personal data and receive copies of the personal data that we collect and retain about you.
● Right to Rectification. Access your personal data and have it corrected or amended if it is inaccurate or incomplete.
● Right to Erasure. Request your personal data be deleted or restricted under certain circumstances. For example, if Haptagram Development is using your personal data on the basis of your consent and has no other legal basis to use such, you may request your personal data be deleted when you withdraw your consent.
● Right to Restriction of Processing. If you believe your personal data is inaccurate, unlawful, no longer necessary for our business purposes, or if you object to our processing of your personal data, you also have the right to instruct us to restrict the processing of your data pending our investigation and/or verification of your claim.
● Right to Data Portability. Obtain a transferable copy of some of your personal data which can be transferred to another provider when the personal data was processed based on your consent.
● Right to Object. Object to Haptagram’s processing of your personal data based on Haptagram’s legitimate interest or legal and regulatory obligations as further set out the section entitled “The Lawful Basis for Processing European Personal Information,” which Haptagram Development will review as to whether we have a prevailing interest or legal and regulatory obligations in processing your personal data.
In addition, if we process any of your personal data based on your consent, you have the right to withdraw your consent at any time without penalty.
If you wish to exercise any of these rights, or raise a complaint on how we have handled your personal data, please contact us at [email protected]. If you are not satisfied with our response, or believe we are processing your personal data in violation of the law, you have the right to lodge a complaint with your local data protection authority.
|11. Changes and Updates||We may update this Privacy Notice from time to time, and we will make such updates available on our Site, our App, and on the Platform. Please review our Privacy Notice periodically for changes. If we make material changes, we will endeavor to provide advance notice of such by email or through a notice on our Services.|
|12. Contact Us|
If you have any questions or comments regarding this Privacy Notice, please contact us at [email protected] or by using the contact details below:
Attn: Privacy Officer
303 Wyman Street, Suite 300
Waltham, MA 02451